Privacy Policy – TEAM AGARBATTI
Last Updated: 28 October 2026
TEAM AGARBATTI, operated by VILAS CHATURLAL SHAH (HUF) under the trade name SHAH PATIL AND COMPANY, respects the privacy of its customers. This Privacy Policy explains the types of personal information we may collect, how we use it, and the circumstances in which it may be shared.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Name, email address, and phone number.
- Billing and shipping addresses.
- Order details, products purchased, and purchase history.
- Information provided when contacting customer support.
- Payment-related information necessary to process transactions through available payment services.
- Technical information such as IP address, browser type, device information, and website usage data.
- Information submitted through website forms or other customer interactions.
2. How We Use Your Information
We may use personal information to:
- Process, confirm, and fulfil customer orders.
- Arrange shipping and delivery.
- Send order confirmations and delivery-related communications.
- Respond to enquiries and customer-support requests.
- Process eligible cancellations, returns, exchanges, and refunds.
- Improve website functionality, products, and the customer experience.
- Monitor website usage and performance.
- Detect and help prevent fraud, unauthorized transactions, or misuse.
- Send promotional communications where permitted by applicable law and, where required, with your consent.
- Meet applicable legal and regulatory obligations.
3. Sharing of Information
We may share relevant information with service providers when necessary to operate our business, including:
- Courier and delivery partners.
- Payment processing providers.
- Website hosting and technology providers.
- Analytics and customer-support service providers.
- Professional advisers and public authorities where required or permitted by law.
We share only the information reasonably necessary for the relevant purpose. We do not sell customers' personal information to unrelated third parties for their own marketing purposes.
4. Payments
Payments may be processed by third-party payment providers. Payment information is handled according to the relevant provider's systems, terms, and privacy practices.
Customers should review the payment information and terms displayed during checkout. We do not claim to control the independent security practices of third-party payment providers.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functions, remember preferences, understand website traffic, and improve the shopping experience.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functions.
6. Data Security
We take reasonable measures intended to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal requirements.
8. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate record-retention requirements.
We may need to verify your identity before responding to a request. Certain information may need to be retained where required by law or necessary to resolve an outstanding transaction or dispute.
9. Third-Party Websites
Our website may contain links to third-party websites or services. Those websites have their own privacy policies and practices. We encourage customers to review the relevant policies before providing personal information to a third party.
10. Children's Privacy
Our website is intended for general shopping by individuals who can make purchases under applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.
11. Changes to This Privacy Policy
We may update this policy when our practices or legal requirements change. The updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
For privacy-related questions or requests, contact:
TEAM AGARBATTI
Legal Name: VILAS CHATURLAL SHAH (HUF)
Trade Name: SHAH PATIL AND COMPANY
Address: MAHAVEER NAGAR, 89, SHAH PATIL AND COMPANY, JAIN BASTI ROAD, VAKHARBHAG, Sangli, Maharashtra 416416, India.
Email: teamagarbatti@gmail.com
Phone: +91 7020688479
WhatsApp: +91 9422408095