Shipping & Delivery Policy
Last Updated: 28 October 2026
TEAM AGARBATTI aims to process and deliver customer orders within the timelines described below. Delivery estimates may vary depending on the destination, product availability, courier operations, and circumstances outside our reasonable control.
1. Delivery Coverage
We accept orders for delivery across India, subject to courier service availability at the customer's delivery address.
2. Order Processing and Dispatch
Orders placed through our website are processed after order confirmation and payment verification, where applicable.
Orders placed Monday through Saturday may be processed on the same or following business day. Orders are generally dispatched within 2 business days of order placement, subject to product availability and successful order confirmation.
Orders placed on holidays or during periods of unusually high order volume may require additional processing time.
3. Estimated Delivery Time
The estimated delivery period is 3–6 days.
Delivery estimates are provided for planning purposes and are not a guarantee of delivery on a particular date. Actual delivery may vary based on the destination, courier availability, weather, local restrictions, and other circumstances outside our reasonable control.
If a delivery is delayed beyond the expected period, customers may contact our support team with their order number for assistance.
4. Shipping Charges
Applicable shipping charges are calculated based on the order and delivery details and displayed during checkout before the customer completes the purchase.
If a shipping promotion or free-delivery offer is available, its eligibility requirements and any restrictions should be stated with the offer or at checkout.
Any mandatory delivery-related charges must be disclosed before the order is placed.
5. Order Tracking and Delivery Updates
Where tracking information is available, it may be shared with the customer using the contact details provided during checkout.
For delivery updates or assistance with a delayed shipment, contact:
Email: teamagarbatti@gmail.com
Phone: +91 7020688479
WhatsApp: +91 9422408095
Please include your order number when contacting us.
6. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete delivery information, including the recipient's name, phone number, and address.
If a shipment cannot be delivered because of incorrect details, recipient unavailability, or courier service restrictions, the courier may attempt redelivery or return the shipment according to its procedures.
Any applicable additional delivery or reshipping charges will be communicated before the next step is confirmed.
7. Damaged, Incorrect, or Missing Items
If an order arrives damaged, contains an incorrect item, or appears to be missing an item, contact us promptly at teamagarbatti@gmail.com.
Include your order number, a description of the issue, and clear photographs where relevant. Our team will review the case and communicate the available resolution.
8. Contact Us
TEAM AGARBATTI
Legal Name: VILAS CHATURLAL SHAH (HUF)
Trade Name: SHAH PATIL AND COMPANY
Address: MAHAVEER NAGAR, 89, SHAH PATIL AND COMPANY, JAIN BASTI ROAD, VAKHARBHAG, Sangli, Maharashtra 416416, India.
Email: teamagarbatti@gmail.com
Phone: +91 7020688479
WhatsApp: +91 9422408095